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In this section, you'll find answers to FAQ's and plenty of helpful hints about operating and maintaining your Splendide Washer-Dryer. Please refer to your owners manual for more information.

  CONSUMER FAQ'S >>
     Splendide Laundry Centers Consumer FAQ's
    HELPFUL HINTS >>
     Splendide Washer-Dryer Helpful Hints
MAINTENANCE >>
     Splendide Washer-Dryer Maintenance and Winterization



1. CONSUMER FAQ'S: Choose a Topic

"Is using a combo washer-dryer much different than what I'm used to?" >>

"Why can't I see water through the door?" >>

"How can I optimize my dry times?" >>

"Where's the load size selector?" >>

"Where's the lint filter?" >>

"Any tips for loading the drum?" >>

"What kind of detergent/How much should I use?" >>

"What kind of fabric softener/How much should I use?" >>

"Can you give me some examples of Wash/Dry Loads?" >>

"How do I Wash ONLY?" >>

"How do I Dry ONLY?" >>




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2. CONSUMER FAQ'S: Answers

"Is using a combo washer-dryer much different than what I'm used to?"

Answer: Yes, in some ways. In a combo washer-dryer, you're washing and drying in the same drum (1.5-1.92 cu. ft.) and load sizes are smaller. Wash cycles are similar, but because combo washer-dryers are compact and operate using 115V (vs. 230V), dry times are longer. Standard in European households, instead of washing several, bulky loads of laundry one day every week or two, you'll learn to adjust your laundry habits to launder smaller, more convenient loads every day or two.




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"Why can't I see water through the door?"

Answer: Your Splendide uses the latest in washing technology and needs less than half the water to get wash results that are twice as good! ENERGY STAR® approved, your Splendide uses just 9-16* gallons of water and minimal electricity to effectively wash and rinse all your fabrics.

How? First, Splendide's revolutionary "Cascade" washing effect emulates the energetic motion of hand washing - cleaning clothes more thoroughly while treating fabrics gentler. Meanwhile, Splendide's sophisticated "brain" watches over wash parameters like water level and foam control - making sure your clothes are the cleanest they can be when the wash cycle is complete. Because of these technological advances, your Splendide is rated at the top of it's class (Class A**) in terms of energy efficiency AND wash performance!

* Average. Your Splendide may use as little as 5 gal. per wash load. **Class A Norm EN 60456 Washing Machine




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"How can I optimize my dry times?"

Answer: Never overload the drum! Also, use 1-2 TBSP of a liquid fabric softener as needed - softer clothes dry faster with less wrinkling.

Drying times depend largely on the type of material (some fibers absorb more water than others), on the dampness of the articles when drying is started (1200 RPM spin vs. 850 - 600 RPM spin) and the amount of laundry that is being dried.

Special Condenser Note:
If you own a Comb-o-matic (ventless) model, when you remove items after drying, they may feel slightly damp to the touch even though they are dry. This is a normal result of the Comb-o-matic's self-condensing drying process. Simply shake them out to allow any humidity to dissipate (a few seconds) before folding or hanging them as you usually would.




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"Where's the load size selector?"

Answer: Your Splendide has a built-in Automatic Consumption Control feature. It automatically adjusts the water used for the size and fabric type of your load. No guesswork, perfect every time!




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"Where's the lint filter?"

Answer:
WD2100, WD2000S, WDC6200CEE, WDC5200 - Splendide's revolutionary new pump system eliminates the need for you to clean a filter! The only reason you should ever need to enter the pump pre-chamber (behind the toe-kick) is if items like keys or coins accidentally make their way into your wash load. The fact is, your Splendide is so gentle on fabrics that very little lint is produced. The small amount of lint that accumulates is safely expelled through the drain (and out the vent in a vented model).
All Other Models - Your lint filter is located behind a small door in the lower-right, front corner of the machine. A clogged drain/lint filter can prevent your machine from draining properly. To eliminate this risk, clean the drain/lint filter regularly. View Filter Cleaning PDF PDF (35k) (NOTE: WD802M Vented models may also have an optional dryer lint screen installed at the dryer vent attachment on the back of the machine. If installed, this screen should be cleaned regularly to optimize drying performance).




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"Any tips for loading the drum?"

Answer: Remember, in separate w/d's, dryer drums are 100% larger than washer drums. In your Splendide, you wash and dry in the SAME drum. Therefore, if you wash full loads, you'll need to remove some items (up to 50%) before starting a dry program. When you program your machine to wash then dry automatically, load the drum accordingly. (Go To SAMPLE WASH/DRY LOADS >>)




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"What kind of detergent/How much should I use?"

Answer: Using detergents that aren't "low-sudsing" in any front loading washer can cause excess foam which can back up inside the machine or run out onto the floor. Using less of a regular detergent can prevent excess foam, but may result in unsatisfactory cleaning.To make sure this doesn't happen, we recommend that you use only low-sudsing (sometimes called HE or "High-Efficiency") powder detergents.

Because your Splendide is highly efficient, you only need to use 1 to 2 tbsp. of a powder detergent to get laundry spotlessly clean. Using too much can cause oversudsing which can not only damage your machine, but can make clothes appear dingy.

Using liquid detergents in any front-loading washer is not recommended because they tend to produce too much foam. But, if you prefer to use a liquid detergent, DO NOT use more than 1 tbsp.

For your convenience, we offer a premium laundry detergent that's been designed specifically for high-efficiency washers and has been successfully tested in Splendide machines. 100% free of chemicals and artificial fragrances, Splendide Premium Laundry Powder is tough on stains and odors, but gentle on delicate skin, all washable fabrics, and the environment.

NEW! From the makers of America's favorite combination washer-dryers, Splendide Premium Laundry Powder is specially formulated to be tough on stains and odors, but gentle on you, your fabrics, and your high-efficiency Splendide washer-dryer. Safe, non-toxic, 100% natural. No artificial colors or fragrances. Dissolves quickly in less water for best results in your high efficiency (HE) washer-dryer.  Works great even in cold or hard water.
Learn more about Splendide Premium Laundry Powder »





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"What kind of fabric softener/How much should I use?"

Answer: We recommend using 1-2 tablespoons of a liquid fabric softener as needed - to reduce wrinkling and speed drying. Bio-friendly fabric softeners, or those that appear light in color, dissolve more quickly in less water and minimize build-up within your machine and in the environment. NEVER use fabric softener sheets.




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SAMPLE WASH/DRY LOADS

Sample Load 1: 2-3 Bath Towels, 1 Hand Towel, 1-2 Wash Cloth(s)
Wash & Dry Cycles: Cotton Heavy Duty Regular / Dry Time: 90-110* min.

Sample Load 2: 1 Queen Flat Sheet, 1 Fitted Sheet, 2 Standard Pillow Cases
Wash & Dry Cycles: Permanent Press Regular / Dry Time: 70-90* min.

Sample Load 3: 1 Hand Towel, 1 Pair of Jeans, 1 Sweatshirt
Wash & Dry Cycles: Cotton Heavy Duty Regular / Dry Time: 90-110* min.

*NOTE: Data purely indicative. Sample loads tested in 1.92 cu. ft. drum model. You may wish to remove some items for 1.6 cu. ft. drum models to avoid wrinkling. Actual dry times will vary depending on the type, weight, and size of items being dried. (ie, a size "Small " sweatshirt would dry faster than a size "XXL" etc.). To avoid overdrying, always start out setting a shorter dry time, then add more time if needed.





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How do I Wash ONLY?

1. With the machine OFF, Select a Wash cycle
2. Set the Dry Time knob to "0" min.
3. Press "ON"





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How do I Dry ONLY?




1. With the machine OFF, select a Dry cycle (See above)
2. Set the Dry Time knob to the desired time
3. Press "ON"





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1. HELPFUL HINTS: Choose a Topic

"Use Express Wash and save 40% more time!" >>

"Shake and fold for wrinkle free drying!" >>

"With Delay Start your laundry is ready when you are!" >>

"Save Resources - Wash larger loads!" >>

"Use the "Wool" cycle for amazing hand wash results!" >>

"Dry at a lower heat setting!" >>

"Set it and forget it! Let Splendide take care of the rest!" >>

"Protect Fabrics, Hang 'em up!" >>




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2. HELPFUL HINTS: Answers

"Use Express Wash and save 40% more time!"

Hint (WD2100, WD2000S, WDC6200CEE & WDC5200 ONLY): Choose one of Splendide's unique "Express Wash" cycles to wash smaller loads of lightly soiled Cotton Heavy Duty or Permanent Press fabrics in 40% less time!




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"Shake and fold for wrinkle free drying!"

Hint: When washing large items like bed sheets or pants, set them to wash ONLY (leave the Dry Time at "0" min). After the wash cycle ends, give garments a quick shake and fold them before starting a dry cycle. Yes, fold them before drying! This keeps items from tangling - helping them dry faster and more evenly while minimizing wrinkling! (NOTE: To Dry ONLY, select a Dry Time, then advance the Program Timer to a "Dry" position.)




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"With Delay Start your laundry is ready when you are!"

Hint (WD2100, WD2000S, WDC6200CEE & WDC5200 ONLY): Wash and dry your laundry during "Off-Peak" energy hours or when it's most convenient for you. Use Delay Start to delay the start of any wash program by 1, 3, 9, or 12 hour(s). With the machine power OFF, advance the Program Selector to one of the Delay Start positions (1, 3, 9, or 12h) then press the power button ON. When the Status/Door Lock lamp stops blinking, advance the Program Selector to your desired wash/dry program. Done!




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"Save Resources - Wash larger loads!"

Hint: Wash full loads! Choose loads that include both items that you want to dry in your machine AND items that you want to hang dry. Set the machine to wash ONLY (leave the Dry Time at "0"). After the wash cycle ends, remove the items that you want to hang, and your left with a smaller load that will dry efficiently in your machine! (NOTE: To Dry ONLY, select a Dry Time, then advance the Program Timer to a "Dry" position.)




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"Use the "Wool" cycle for amazing hand wash results!"

Hint (WD2100, WD2000S, WDC6200CEE & WDC5200 ONLY): Your machine is so gentle on fabrics that you can trust that even your wool and other delicate washable items will come out clean without damage when you use the "Wool" cycle. When using this cycle, for best results use a low-sudsing, HE "High-Efficiency" detergent (small amount) that is suitable for wool/handwashables, taking care not to wash more than 2.2 lbs.




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"Dry at a lower heat setting!"

Hint (WD2100, WD2000S, WDC6200CEE & WDC5200 ONLY): Use Permanent Press Dry with Easy Iron Pressed, OR use the Delicates Dry cycle for items that require "Low" or "Medium" heat drying. NOTE: Unlike Cotton Heavy Duty Dry, Permanent Press Dry and Delicates Dry do not carry out a spin cycle.




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"Set it and forget it! Let Splendide take care of the rest!"

Hint: Save time when washing items like towels, socks and cotton undergarments! Set the machine to wash through dry automatically! Select a Cotton Heavy Duty cycle, a water Temperature, a Dry Time (Higher than "0" min.), add laundry aids to the Dispenser Drawer and press ON! Your Splendide will thoroughly wash your laundry (adding detergent and softener right when they're needed) and then start to Dry automatically! No need to transfer the load after washing! With Splendide you can do what you want to do, then return to clean, dry laundry - every time! (IMPORTANT: For optimum performance, use 1-2 TBSP of liquid fabric softener (OR a low-sudsing, HE "High-Efficiency" detergent that softens fabrics) when washing "Wash Through Dry" >> loads)




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"Protect Fabrics, Hang 'em up!"

Hint: Never overdry your clothes! Select a shorter Dry Time! Take lighter clothes (or even jeans!) out when they are still slightly damp. Smooth them with your hands if needed and hang them in your closet to finish drying. Overdrying wastes energy, harms fabrics, causes wrinkling and shrinkage and shortens fabric life!




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1. SIMPLE MAINTENANCE: Choose a Topic

Cleaning the machine >>

Cleaning the Dispenser Drawer >>

Cleaning the Drain/Lint Filter >>

Water Inlet Taps & Hoses >>

Use the correct amount of laundry aids >>

Winterization >>




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2. SIMPLE MAINTENANCE: How To

Cleaning the machine

How To: Never use solvents or abrasive cleaning products on the body or rubber parts of your machine. Use a wet cloth to wipe soap residue from the inside of the porthole glass door, or other parts as needed.




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Cleaning the Drain/Lint Filter

How To:
Models WD802M, WDC1024M, WDC1025MCEE - Your lint filter is located behind a small door in the lower-right, front corner of the machine. A clogged drain/lint filter can prevent your machine from draining properly. To eliminate this risk, clean the drain/lint filter regularly of the lint and debris that naturally accumulates from washing/drying clothes. View Filter Cleaning PDF PDF (35k)
(NOTE: WD802M Vented models may also have an optional dryer lint screen installed at the dryer vent attachment on the back of the machine. If installed, this screen should be cleaned regularly to optimize drying performance).
WD2100, WD2000S, WDC6200CEE, WDC5200 - Forget about cleaning a lint filter! Your machine is so gentle to fabrics that only a small amount of lint is produced. Because of your Splendide's revolutionary pump system, this lint passes safely out the drain (and out the dryer vent in vented models). No maintenance required!




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Cleaning the Dispenser Drawer

How To: Remove and rinse the dispenser drawer regularly under running water to remove any detergent/fabric softener residue that may build up. Also, remove any visible build up of detergent/softener from the dispenser housing.




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Water Inlet Taps & Hoses

How To: Close the water inlet taps when your machine is not in use. This will limit wear to the machines' water circuit and eliminate the risk of leakage.

Replace inlet hoses at least every five years of use to reduce the risk of hose failure. Inspect and replace inlet hoses if bulges, kinks, cuts, or leaks are found. NOTE: When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.




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Use the correct amount of laundry aids

How To: Never use more than 1-2 TBSP of a liquid fabric softener. Never use more than 1-2 TBSP of a powder detergent (or more than 1 TBSP. of a liquid detergent). Low-sudsing, HE ("High-efficiency") powder detergents are recommended. Remember, your machine is highly efficient and you only need to use a small amount of these products to get clothes spotlessly clean. Overfilling or using a high-sudsing detergent will create an excessive foam situation that can damage your washer-dryer.




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Winterization

How To: If needed, follow these steps to winterize your washer-dryer.

1. With the machine power OFF, pour ½ quart of RV-type antifreeze into the washer drum

2. Close the door. Advance the Program Selector knob to a SPIN position

3. Press ON/OFF Button (IN). Wait 1-2 minutes

4. Press ON/OFF Button (OUT). Unplug the washer-dryer from the electrical outlet (or disconnect power)

5. Turn the water supply faucets OFF. Disconnect the inlet hoses from the faucets. Drain any remaining water from the hoses. Finished!

Optional RV Winterization: If you’re currently pumping antifreeze through the fresh water system, follow these steps to winterize:

1. With the machine power OFF, turn the WASH TEMP knob to HOT

2. Advance the Program Selector knob to REGULAR in Cotton Heavy Duty

3. Press the ON/OFF button (IN) and let the machine fill until antifreeze is in the drum

4. Advance Program Selector to a RESET. Wait 5 seconds (Status/Door Lock LED will blink)

5. Advance Program Selector to a SPIN position. Let the antifreeze drain from the drum

6. Advance Program Selector to RESET. Wait 5 seconds (Status/Door Lock LED will blink)

7. Turn the WASH TEMP knob to COLD

8. Advance the Program Selector knob to REGULAR in Cotton Heavy Duty

9. Let the machine fill until you see antifreeze in the drum

10. Advance the Program Selector knob to RESET. Wait 5 seconds (Status/Door Lock LED will blink)

11. Advance the Program Selector knob to SPIN. Let the antifreeze drain from the drum

12. Press the ON/OFF button (OUT). Finished!

To use again: Flush the water pipes, then

1. Reconnect the water inlet hoses to the corresponding HOT/COLD faucets. Turn the faucets ON. (NOTE: Check the water inlet hoses and pump periodically. Refer to the “Use & Care Guide” that came with the machine)

2. Plug the washer-dryer into an appropriate electrical outlet (or reconnect power supply)

3. With the ON/OFF button in the off (OUT) position, pour 1/2 TBSP. of powder detergent (or liquid equiv.) into the ‘Detergent’ compartment inside the Dispenser Drawer

4. Advance the Program Selector knob to an EXPRESS cycle

5. Press the ON/OFF button (IN) and allow the machine to run through the complete cycle to clean out any remaining antifreeze. Finished!




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